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Unlike conventional premise-based systems, IP PBX (or Virtual PBX systems) possess significant advantages in technological capabilities, ease of use and accessibility. In addition to the benefits of unified communications, Citel gives businesses all the tools they need to gain the true benefit of VoIP with solutions such as Avaya IP Office.

Hosted PBX phone system presents businesses with access to communication tools that were previously only available to Fortune 500 organizations. Citel’s award-winning managed communication services are hosted offsite, relieving businesses from the space restrictions of bulky premise-based equipment and the costs of managing such complex pieces of machinery.

Citel offers innovative and fully customized IP solutions. Regardless of the size or nature of your business, we have a custom solution capable of saving you time, money and resources.

cisco-uc520-smb-ip-pbxPBX Systems

PBXs are accustomed to making connections between the private companies with business-oriented internal phones. They’re also attached to a public switched telephone system (PSTN). They include more components, modems, fax machines, and phones, and so the overall phrase “extensions” that’s provided is known as the final position.

Below is a comparison of the traditional PBX for a mid-sized or smaller company along with a more advanced Unified Communications program that employs many different business-class features and an IP PBX.

A Traditional On-Site Business PBX in Newark

A PBX designed for SMB use would need a total telephone switching system able to manage both incoming and outgoing voice calls. Nearly all SMB PBX’s contain both central telephone lines and a PC machine.

An IP PBX may do exactly what a traditional PBX does and then some. Operating as a pseudo-hybrid system, an IP PBX it is still effective at guiding normal landline voice calls and executes the changing and connecting of VoIP.

Citel’s Newark Unified Communications services are designed to meet the requirements of SMB’s; mixing an IP PBX’s flexibility with telephone features that regular phone systems cannot provide. An excellent example of this is Avaya IP Office. The benefits of IP extend far beyond cost savings. It allows expansion based on available bandwidth, offers stability for future growth and doesn’t require installing any new equipment.

Virtual PBX Systems

Small businesses are presented with a digital PBX system if they don’t need many features beyond the standard selection but still want a concrete communications solution. Basic features include the capability to quickly add or remove users, store music, and voicemail.